While on Christmas vacation in Cancun with their respective mom and dad, a true Santa believing girl and a boy are kidnapped by a rebellious Santa hater as a plot for him to get into Santa's Village on the North Pole and destroy it. The kids are saved by Santa and taken to the elf populated Santa's Village and Mrs. Claus, where they get a tour of the place, dinner and bedtime story. The Santa hater starts his sabotage.